Banking Digital Transformation is one of the major technology trends embraced by Banking and Financial Services organizations across the globe. This innovation-led transformation is driven by the competitiveness among financial services organizations to meet the evolving requirements of customers, employees and competitors and be digitally ready to face the challenges in the market.
To gain competitive edge, Banking & Financial service organizations are building on their Digital Banking Technology capabilities to restructure their business models and deliver rich customer experience. Digital technologies such as analytics, mobility, social media and cloud are improving the use of traditional technologies to change internal processes, customer relations and value propositions.
We at Nous, have worked on implementing various digital tools as per the business requirement. Our solutions have enabled customers achieve a consistent digital experience across all channels and provide new opportunities for business growth.
Banking Digital Transformation starts with assessing the digital maturity of an organization and prioritizing the key areas which will need immediate transformation. We deliver innovative digital strategies that is aligned with customer’s business objectives for sustainable competitive advantage. The strategies are designed across their business divisions to build an advanced and differentiated business model.
We have established Centers of Excellence (CoE) teams for social, mobile, analytics and cloud technology to equip our customers with advanced feature rich applications using emerging Digital Banking Technology. We have automated manual processes, adopted new digital channels and derived actionable customer insights with the existing data. Our services optimizes the internal processes and enhances business performance.
Our Channel Integration Services provide consistent and interactive user experience across digital channels for seamless customer engagement and efficient business operations. Isolated digital channels create disconnected information across the touch points. Whereas multi-channel integration across mobile, web, kiosk etc. helps provide a consistent user experience and efficiently drive the customer retention and sales.
Nous empowered a major core banking implementation partner with an end-to-end BASEL II compliance reporting system that eliminated their manual reporting efforts and erroneous risk calculations.
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