Nous is a CMMi® Level 5 SVC + SSD v1.3, ISO 9001:2015 and ISO/IEC 27001:2013 certified IT company. Quality and security are imperative elements of Nous quality standards. We are firmly committed to continually working towards improving quality processes and exceeding customer expectations in terms of quality and performance of the solutions. We focus on creating world-class processes and policies to deliver high-quality software solutions and services consistently.
Quality Excellence & Security Policy
Nous Quality Excellence & Security Policy strives to deliver innovative solutions that exceed customer expectations, through an organizational culture that encourages improvement of the quality management system and individual commitment to quality. Our Quality Excellence & Security Policy is committed to deploying effective information security systems to safeguard its information assets and in turn protect the interest of its customers and other stakeholders.
Quality Excellence
Quality is paramount at Nous. We deliver high quality solutions and services to customers with effective collaboration of key stakeholders, dedicated workforce, latest technology, superior infrastructure and efficient process methodologies.
Process Engineering
The Software Engineering Process Group (SEPG) oversees activities to define and refine the processes in line with changing business environment. Based on the metrics framework, the group benchmarks process capability, which is aligned to business objectives and measures the performance of the organization against business goals.
The Software Quality Assurance (SQA) group is responsible for process institutionalization across the organization while facilitating project and operational departments to achieve process compliance and breakthrough outcomes.
Process Governance
The Project Management Office (PMO) establishes project strategy, Return on Investment (ROI), project goals and ensures interim monitoring and control of project parameters.
The Internal Quality Audit (IQA) team ensures compliance to organizational process and adherence to international quality standards.
Continual Improvement
Nous quality standards adhere to continual improvement of competency, technology and process to enable our solutions delivery to match the growing need of the business. PDSA (Plan-Do-Study-Act) approach is adopted to continuously improve the service experience of the customers.
