Reduce Downtime and Maximize Application Availability
With businesses constantly evolving, it is imperative for organizations to drive changes to the application environment, while maintaining existing mission critical IT applications and infrastructure. Nous’ tailor-made application maintenance and support services aim to reduce system outages and improve the performance and efficiency of the application portfolios. Our mature project management processes and application maintenance services optimize cost and ensure high service levels. Our application maintenance services typically include the following phases:
-
Requirement gathering
Understand business requirements, plan and provide estimates for the tasks involved
-
Transition
Gain knowledge about existing IT systems and maintenance process
-
Maintenance
Fix existing issues and enhance new features
-
Support
Round the clock support to immediately address critical issues affecting the business applications
Business Benefits
- Flexible approach to suit business needs.
- Perform Root Cause Analysis to resolve complex recurring issues
- Improved application quality and consistent service levels
- Suggest improvements to the system thereby minimizing the possibility of imminent business critical issues
- Lower costs and higher ROI
- 24/7 support to ensure quick turnaround time
Featured Resources
For a global health and wellness company, Nous provided comprehensive set of maintenance services of Healthcare portal. The application maintenance services covered bug fixes, enhancements, production support and custom web analytics reports development. The engagement helped the company significantly improve ease of use of Employee Assistance Services and increased employee engagement.
READ MORE