One-Stop MuleSoft API Management and Support for Increased Efficiency and Resource Optimization

MuleSoft Managed Services provide customized API support and enhancement services to fit an organization’s unique needs. We provide shared services, specialized solutions, and accelerators to optimize MuleSoft API management pricing and investments and improve efficiency by integrating DevOps. By adopting an approach built on MuleSoft best practices, organizations can experience accelerated time-to-value and stable, reliable service delivery.

Service Portfolio

MuleSoft Managed Services offer the perfect solution for businesses of all sizes to help keep pace with today's rapidly evolving business landscape. With cost-effective shared production support, bug fixes and enhancements, and DevOps and CI/CD templates, organizations can be rest assured that their MuleSoft application development and deployment are in experienced hands.

Nous team of experts is available 24/7, ensuring uninterrupted operations, thereby enabling organizations to focus on growing the business. We leverage MuleSoft’s best practices to guarantee hassle-free and cost-effective deployments.

Support Tiers

 Support Tiers L1

L1.5

Focused MuleSoft team to monitor and resolve known MuleSoft API integration issues in production platforms and applications.

 Support Tiers L2

L2

Specialized MuleSoft team to resolve escalated issues, patching, and other bug fixes related to platforms and applications.

 Support Tiers L3

L3

Expert team for MuleSoft API management platform setups, code enhancements, escalated bug fixes, and new functionality development.

MuleSoft Managed Services Packages

Bronze

Bronze

  • Supports up to 4 Prod vCores in CloudHub
  • 24x7 coverage
  • 90 person-hours per month
  • On-demand support
  • Flexible support credit
Silver

Silver

  • Supports up to 8 Prod vCores in CloudHub/on-premise
  • 24x7 coverage
  • 170 person-hours per month
  • On-demand support
  • Flexible support credit
Gold

Gold

  • Supports up to 16 Prod vCores in CloudHub/on-premise
  • 24x7 coverage
  • 380 person-hours per month
  • On-demand support
  • Flexible support credit
Customized

Customized

  • Customizable plan for supporting more than 16 vCores
  • 24x7 coverage
  • On-demand support
  • Flexible support credit

Features

  • Customizable and affordable

Nous’ cost-effective and flexible MuleSoft Managed Service packages are designed to meet the specific needs of each client and can adapt quickly to changing circumstances, providing the best return on investment.

  • Comprehensive support

Deploy MuleSoft applications with expert support and get full-spectrum assistance throughout the MuleSoft application development and deployment process – from planning and implementation to ongoing maintenance.

  • Active monitoring

Stay ahead of potential issues through proactive monitoring of MuleSoft applications, services, and the environment. Ensure optimal performance and minimize downtime using comprehensive monitoring solutions.

  • Service adherence

Ensure reliable and consistent service delivery with Nous’ SLA and OLA adherence by meeting service level expectations and operational requirements and ensuring smooth and seamless operations for business.

Benefits of MuleSoft Managed Services

Cost-effective and flexible packages

Cost-effective and flexible packages

MuleSoft specialized support – L 1.5 to L 3

MuleSoft specialized support – L1.5 to L3

Assured superior quality at a lower cost

Assured superior quality at a lower cost

Why Nous

30+ Certified resources and architects with industry expertise

Proven methodologies, assets, and accelerators

Tailored packages that ensure cost reduction

DevOps automation templates and CI/CD framework

One-stop for all MuleSoft solutions

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